Our RSS feed does not provide any content, while new topics have been published. What could be the problem? Is there a some setting that needs to be done?
Solved
RSS Feed contents
Best answer by Blastoise186
Ok, after trying this out on a ton of other inSided communities running on the EU infrastructure (thanks to all the Community Managers who let me use their instances for these things!), I can’t reproduce this issue anywhere else. This somewhat suggests there might be a bug affecting just the USoft instance, so you might want to raise a case with Support via support@insided.com .
Hey
From what I can see in your community, the feed is working as expected - https://community.usoft.com/search/activity/recent
I see the new posts are showing there on the feed, is there anything wrong you’re seeing?
Be afraid… Be very afraid… For the mysterious Blastoise186 has returned! Muhahahahaha!
Howdy! I’m Blastoise186, destroyer of the inSpired Community and a forum volunteer in too many places.
I’ve had a look myself and I noticed that https://community.usoft.com/feed/topics isn’t showing me anything, and neither is https://community.usoft.com/feed/buzzcapture which is supposed to show absolutely everything that’s on the Recently Active feed.
It is however, working here https://community.insided.com/feed/topics https://community.insided.com/feed/buzzcapture and on my home forum https://forum.ovoenergy.com/feed/topics https://forum.ovoenergy.com/feed/buzzcapture so there might be a problem with your instance by the looks of things.
I will try to figure out where the problem might be if I can, but as a community volunteer with no internal access, I’m limited to public areas.
Bug blasting absolutely everything... The Blastoise Way
Ok, after trying this out on a ton of other inSided communities running on the EU infrastructure (thanks to all the Community Managers who let me use their instances for these things!), I can’t reproduce this issue anywhere else. This somewhat suggests there might be a bug affecting just the USoft instance, so you might want to raise a case with Support via support@insided.com .
Bug blasting absolutely everything... The Blastoise Way
Hey
Hi Guys,
Thanks
Kind regards,
Dara
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