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aluciani
Helper ⭐️
October 12, 2021
Solved

Saleforce community member activity definitions

  • October 12, 2021
  • 2 replies
  • 61 views

When I review community member activity in Salesforce, I noticed an activity named - Community visited. What does actually mean? Along with that, what are all the activities recorded in Salesforce and what do they represent. For example another activity is Question asked, etc.

It would be useful to see a list and what each one means.

Best answer by daniel.boon

Thanks for the question @aluciani!

The Community visited event is recorded when a logged-in user starts or resumes a new session on the community. This is capped at maximum 1 community visit recorded every 30 minutes. In that way, it's pretty similar to how a 'session' is defined in tools like Google Analytics.

Check out the full list of community member activities that are recorded via the Salesforce integration (I’ve just updated it with a bit more description into what each one means).
 

2 replies

daniel.boon
Helper ⭐️⭐️⭐️
October 13, 2021

Thanks for the question @aluciani!

The Community visited event is recorded when a logged-in user starts or resumes a new session on the community. This is capped at maximum 1 community visit recorded every 30 minutes. In that way, it's pretty similar to how a 'session' is defined in tools like Google Analytics.

Check out the full list of community member activities that are recorded via the Salesforce integration (I’ve just updated it with a bit more description into what each one means).
 

inSided product alumnus
aluciani
alucianiAuthor
Helper ⭐️
October 13, 2021

Thanks for the guidance as always @daniel.boon :thumbsup: