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Question

Saving draft product update or articles

  • December 27, 2022
  • 1 reply
  • 29 views

Is anyone else having an issue when you save an Article or Product Update and the draft includes a link to another article in the nice-looking preview format -- and then when you go back to the draft, the preview format is gone and you just see the URL to the article?

1 reply

leo-inspired
  • Gainsight Employee ⭐️
  • January 3, 2023

Hi @mattvalkovic,

I haven’t seen this issue before, could you send an email to support@insided with the correspondent articles this is happening?