search bar not given the correct results

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Hi,

We notice something doesn't work correctly when searching via the search bar. When typing the topic (at our community) web designer (mind with a space and the correct spelling) no results for web designer pop up.

When typing webdesigner (without space and the wrong spelling) the results pop-up.

Thanks in advance for diving into this

Petra

MichaelAnswer

Helper ⭐️

We are experiencing the same thing, any insight into what might be happening here?

Search results are not returning relevant content with some search terms but will for others that are almost exactly the same.

MichaelAnswer

Helper ⭐️

We are experiencing the same thing, any insight into what might be happening here?

Search results are not returning relevant content with some search terms but will for others that are almost exactly the same.

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olimarrio

Gainsight Employee ⭐️

Hi @petra.halenbeek and @Michael,

I know you both contacted us about this a few months ago so I just wanted to share this product update as a result of our AB testing for search results :grinning: