+2I created a ticket, status page look green:
Is there anyone who have same problems?
Hey
You’re correct here I’m afraid. We’re currently experiencing some issues with our European server where some delays are occurring in a few actions such as emails, replies and Control. Our engineering team is investigating this right now and it should go back to normal soon.
+2Now in the morning everything seems to be ok. I commented this to the ticket but I add these here as well:
+2This problem with latest posts appeared again. Also here in inSpired as well.
And again, no nothing here in inSpired OR status page.
Hey
I received some feedback from our team regarding the recent issues, and what happened is that we recently launched our Email Campaigns feature to our platform's broader customers, and more people have been using this functionality, which appears to be the root cause of this issue.
We had a case last week where an Email Campaign targeted 70k users and took 350 seconds to process. This process appears to be affecting other parts of the platform, including the ones you reported.
We are already working on some measures to improve this and make sure this does not affect any communities.
I agree with you that our communication regarding this incident was extremely poor, so I'm going to bring this up with our team, and please accept my sincere apologies for any inconvenience this has caused.
+2Thanks
+2When replying to the topic, it doesnt appear as a latest post to Latest feed
We have this issue again. I have now waited for 15 mins by now and Latest feed still isn´t updated. One specific topic is missing. For some reason, only that one topic is missing. I replied to another topic, and it appears in the Latest feed as it should.
Has anyone else seen this behaviour?
Hey
Are you still experiencing this issue on your end?
+2Hey
Are you still experiencing this issue on your end?
I haven´t tested it now, but regarding the topic I replied yesterday, it took at least several hours before it appeared in the Latest feed.
+8Hi
I’d suggest raising a support ticket (if you haven’t already), so the team can deep dive to find any other underlying issues through the ticket.
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