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Hi! I’m trying to get numbers from previous campaigns, but the stats are missing or reporting as 0 on the overview page.

If I click into a campaign, it still looks like there are no numbers, but if I click on “open rate” I get a number of opens and list of users who opened.

Is this only the case for me? Any tips on how to fix this?

Hey @svh 

Thanks for raising this! I double checked and looks like the issue is there on our instance as well.

I’ve raised it to our team internally to take a look & will loop back once it has been resolved.

 


Hey @svh 

Looks like the team is already working on a fix for this from a similar report they received last week. 🙌🏽


Sounds great! Much appreciated @revathimenon 🙌


Hey @svh 

Looks like a fix has been implemented. 🙌🏽

I’m seeing it working fine on my end, but wanted  to re-confirm if it’s working well at yours?


Back to normal here as well! Good to see those numbers again. Thanks 😊


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