Hi! I’m trying to get numbers from previous campaigns, but the stats are missing or reporting as 0 on the overview page.
If I click into a campaign, it still looks like there are no numbers, but if I click on “open rate” I get a number of opens and list of users who opened.
Is this only the case for me? Any tips on how to fix this?
Best answer by svh
Back to normal here as well! Good to see those numbers again. Thanks 😊
+8Hey
Thanks for raising this! I double checked and looks like the issue is there on our instance as well.
I’ve raised it to our team internally to take a look & will loop back once it has been resolved.
+8Hey
Looks like the team is already working on a fix for this from a similar report they received last week. 🙌🏽
Sounds great! Much appreciated
+8Hey
Looks like a fix has been implemented. 🙌🏽
I’m seeing it working fine on my end, but wanted to re-confirm if it’s working well at yours?
Back to normal here as well! Good to see those numbers again. Thanks 😊
+2I just sent email using Email Campaign and stats looks “-”?
+8Hey
Let me check with the team and come back to you.
+2Hey
Let me check with the team and come back to you.
Now I can see the stats 🤓 Yesterday they were missing.
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