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Kgastaldo
Kgastaldo
Helper ⭐️⭐️⭐️
Oct 22, 2019 11:27 PM UTC
Solved

Success Dashboard Questions

Hi - I have a couple questions about the success dashboard, and the assumptions I can make using it. 

When I set a date parameter, the number of questions would be the number of questions created during that time frame (29). 

So, assuming single user topics have no replies (from other people at least), I can say that my % of topics with no replies during that time period would be single user topics (7) divided by questions (29). making that 24%. That seem right?

 

Kgastaldo
KgastaldoAnswer
Helper ⭐️⭐️⭐️
Oct 22, 2019 11:33 PM UTC

So, I’ve just noticed the number of replies per topic at bottom of success dashboard. Looks like I can use the number of replies to get my percentage with no reply. 

Thanks anyway!

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2 replies

Kgastaldo
KgastaldoAuthorAnswer
Helper ⭐️⭐️⭐️
Oct 22, 2019 11:33 PM UTC

So, I’ve just noticed the number of replies per topic at bottom of success dashboard. Looks like I can use the number of replies to get my percentage with no reply. 

Thanks anyway!

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    Julian
    Julian
    Gainsight Employee ⭐️⭐️⭐️
    Oct 23, 2019 5:12 PM UTC

    Great to see you were able to answer this yourself! :D

    As a next step, I can recommend you to check out how to do advanced filtering in Dashboards, maybe this will help you down the road.

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