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R
rhall
Expert ⭐️
June 21, 2023
Solved

The API documentation appears to be out of date/incorrect

  • June 21, 2023
  • 4 replies
  • 104 views

Hi,

I am experimenting with the API to see what information I can get from InSided using the API. I am referring to the documentation here...

https://api2-us-west-2.insided.com/docs/user/#operation/fetchUsers

...and have started getting results with this. However, the documentation says that an array will be returned. It isn’t an array that is returned. Records for users are numbered like this….

{
    "0": {
        "userid": "1",
        "usergroupid": "0",
        "membergroupids": "",
        "displaygroupid": "0",
        "username": "Anthony",
        "email": "no-reply+anthony@insided.com",
        "posts": "5",
        "deleted_posts": "0",
        "options": "1024",
        "autosubscribe": "1",

This might seem trivial, but it makes it harder to work with if the documentation says something that is very different to what you actually get. The documentation also appears to leave a few fields out. Is there an update to this documentation somewhere?

Thanks, Richard

    Best answer by lauro.lana

    Hey @rhall, we are aware of this issue in this specific API endpoint and there’s an engineering ticket in progress that should fix this in the next sprint. I will let you know here once this is fixed.
     

    Alternatively, you can submit a support ticket sending an email to support@insided.com so you can be automatically notified via email when this issue is fixed.

     

    Thank you for letting us know about this 😁 - if you see any other issues in our API, please let us know!

    4 replies

    Alistair FIeld
    Alistair FIeld
    Expert ⭐️
    June 21, 2023

    @rhall 

    Thanks for reporting. I will follow up internally and make sure things are rectified. 

    👍

    The needs of the many, outweigh the needs of the few. 🖖
      R
      rhallAuthor
      Expert ⭐️
      June 21, 2023

      Thanks for getting back to me so promptly @Alistair FIeld 

        lauro.lana
        Gainsight Employee ⭐️
        lauro.lanaAnswer
        Gainsight Employee ⭐️
        June 21, 2023

        Hey @rhall, we are aware of this issue in this specific API endpoint and there’s an engineering ticket in progress that should fix this in the next sprint. I will let you know here once this is fixed.
         

        Alternatively, you can submit a support ticket sending an email to support@insided.com so you can be automatically notified via email when this issue is fixed.

         

        Thank you for letting us know about this 😁 - if you see any other issues in our API, please let us know!

        R
        rhallAuthor
        Expert ⭐️
        June 21, 2023

        Thanks for letting me know @leo-inspired. I’m just playing around at the moment, so will keep an eye on this until we start building and possibly need it.

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