Unable to customize featured topics

Hey @jimmytango78! 

This started happening to us today too! I tried to do a hard refresh, login/logout, and tried waiting for a period of time - still not working on my end. 

 

I see @Julian liked the post - wondering if there’s any updates on this or if we’re just outliers? 

Hey @Casstastr0phee oh no  I logged this in a support ticket in the end and @tom.shaddock  forwarded to the tech team at Insided to investigate. It sounded like it was an isolated incident only affecting us, but obviously not.

@tom.shaddock  could you update the tech team and let them know it’s affecting others or should @Casstastr0phee  log a separate ticket?

Hi,

thanks for flagging this here, sorry to hear that you are experiencing this issue. I did not find the time to respond yesterday, but I already discussed and did an initial investigation with Tom last night.

I could not reproduce it on our community, but I could reproduce it on yours. It seems related to the search, as you search the content by title and it clearly gives back weird/broken results.

It is not necessary to create a seperate ticket for this, the team is already aware and we are investigating to offer a fix for this as soon as possible.

Thanks for the update, @Julian much appreciated :)

Hi guys, yep this does seem to be a global issue as we’ve seen it occurring on a few other communities now too 

We’ve got an open technical ticket to get it addressed asap though and are currently working on getting this resolved for everyone!

thanks @Julian and @tom.shaddock for the update!

We are working on a new community campaign and this is our main way to promote it - I hope you can get this resolved as soon as possible. 

The issue has been solved by our team. 

Thanks for the update @Jeanie Lee , happy this one is fixed!