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Contributor ⭐️
May 17, 2022
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What does a customer see if their invite to join the communtiy expires?

  • May 17, 2022
  • 3 replies
  • 49 views

If I invite a customer to join my community using System Emails and their invite expires, would someone be able to let me know what they’ll see or be taken to if they click on that link after it’s expired? 

    Best answer by olimarrio

    Hi @chloe.tully 👋,

    This is the message that displays once an invite expires:

     

    3 replies

    olimarrio
    Gainsight Employee ⭐️
    olimarrioAnswer
    Gainsight Employee ⭐️
    July 28, 2022

    Hi @chloe.tully 👋,

    This is the message that displays once an invite expires:

     

    DannyPancratz
    VIP ⭐️⭐️⭐️⭐️⭐️
    July 28, 2022

    @olimarrio is this editable in Phrases?

    FYI: I am no longer active in this community
    olimarrio
    Gainsight Employee ⭐️
    Gainsight Employee ⭐️
    July 29, 2022

    Hi @DannyPancratz,

    Great question, I have only just discovered that these are editable via phrases myself:

     

    Title:

    Module: join.community.invite.expired

    Key: title

     

    Body:

    Module: join.community.invite.expired

    Key: body

     

    Button:

    Module: join.community.invite.expired

    Key: button