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bjoern_schulze
Helper ⭐️⭐️⭐️
Nov 23, 2020 11:19 AM UTC
Solved

What happens with private messages when an account is being deleted?

Basically as the title says. ;)

Will private messages automatically be deleted from the database when a user account is being deleted? Or are they being kept despite the account deletion? I’m asking because we need to make sure that all identifiable user data is being removed when a user asks us to remove the account and all personal information.   

Suvi Lehtovaara
Helper ⭐️⭐️
Dec 7, 2020 12:59 PM UTC

@bjoern_schulze I actually just read this topic: 

It says that they are deleted, so I suppose they are deleted? :relaxed:

 

https://yhteiso.elisa.fi/

4 replies

Suvi Lehtovaara
Helper ⭐️⭐️
Nov 24, 2020 10:32 AM UTC

This is a really good question @bjoern_schulze, I’m also very interested in hearing the answer :)

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https://yhteiso.elisa.fi/
bjoern_schulze
Helper ⭐️⭐️⭐️
Dec 7, 2020 10:40 AM UTC

I’m bumping up this one. cc @Julian 

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Suvi Lehtovaara
Helper ⭐️⭐️
Dec 7, 2020 12:59 PM UTC

@bjoern_schulze I actually just read this topic: 

It says that they are deleted, so I suppose they are deleted? :relaxed:

 

Translate
https://yhteiso.elisa.fi/
Julian
Gainsight Employee ⭐️⭐️⭐️
Dec 7, 2020 1:54 PM UTC

Sorry for being a bit late to the party, I was on holiday...

I have just tested it to be 100% sure. As the user does not exist any more, the conversation itself is being deleted. So yes, if a user is being erased, the messages are erased as well. :)

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I follow my nose, it always knows