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Why has the login window suddenly changed?

  • November 7, 2023
  • 2 replies
  • 84 views

Samuel Brown

We have been working on getting SSO implemented into the system and therefore have been recently working on our login popup window. I randomly had a look a few minutes ago and it appears that the local login fields have completely changed their behaviour.

This has completely broken the custom CSS we had for these fields and the text also does not conform to our specified font. Why has this change been made? Was there an announcement that this was going to happen?

Best answer by alex.timmermann

Hi Samuel,

our sincere apologies for this. The change you observed was not intended to be visible, but contained an error that accidentally rolled this out to a wider range of communities than we intended.

It has since been reverted, so you should no longer encounter any changes to the login form. Future updates to the structure or CSS will of course be communicated properly, and in advance.

2 replies

alex.timmermann
  • Gainsight Employee ⭐️
  • Answer
  • November 7, 2023

Hi Samuel,

our sincere apologies for this. The change you observed was not intended to be visible, but contained an error that accidentally rolled this out to a wider range of communities than we intended.

It has since been reverted, so you should no longer encounter any changes to the login form. Future updates to the structure or CSS will of course be communicated properly, and in advance.


Samuel Brown
  • Author
  • Contributor ⭐️⭐️
  • November 7, 2023

Thanks @alex.timmermann, very much appreciated!