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Dkreiger
Dkreiger
Contributor ⭐️⭐️⭐️⭐️
February 3, 2022
Solved

Why is my Header Logo grainy

  • February 3, 2022
  • 6 replies
  • 100 views

Hello, 

 

I have noticed that my header logo is grainy. Is the site compressing the logo? I have tried to other images and it seems to still be doing this? 

 

https://community.streamsets.com

 

I have added the images I have tried. 

Best answer by SmartlyGreg

@Dkreiger actually it depends where you set this up/ which header you are using. The Mega Menu actually states the requirements as:

But really I wouldn’t hesitate to try uploading something a bit bigger if needed, as long as the upload is not rejected. I’m using a custom HTML header myself so we have a 2584 × 281 logo kept in check by a bit of CSS.

Hope this works!

6 replies

SmartlyGreg
SmartlyGreg
Helper ⭐️⭐️⭐️
February 3, 2022

Have you tried re-uploading the logo with the required dimensions. I think I remember a similar problem until I tried again.

Dkreiger
DkreigerAuthor
Contributor ⭐️⭐️⭐️⭐️
February 4, 2022

The upload only calls for,

“Logo

Upload your community logo in .PNG or .JPG format here”

 

What are the correct requirements? 

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SmartlyGreg
SmartlyGregAnswer
Helper ⭐️⭐️⭐️
February 7, 2022

@Dkreiger actually it depends where you set this up/ which header you are using. The Mega Menu actually states the requirements as:

But really I wouldn’t hesitate to try uploading something a bit bigger if needed, as long as the upload is not rejected. I’m using a custom HTML header myself so we have a 2584 × 281 logo kept in check by a bit of CSS.

Hope this works!

    Dkreiger
    DkreigerAuthor
    Contributor ⭐️⭐️⭐️⭐️
    February 7, 2022

    Thank you @SmartlyGreg. I will take a look and also share with our web dev team.

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    alison.mancinelli
    alison.mancinelli
    Contributor ⭐️⭐️
    May 3, 2022

    Hi - this is also a huge issue on our site as well. Our developers looked into why our correct size still looked terrible and found that the platform was doing something strange with the logo. We tried 6 times to get something to look good and I am still getting complaints about how bad it looks. Very frustrating that this is what people see when they go to the site.

    Dkreiger
    DkreigerAuthor
    Contributor ⭐️⭐️⭐️⭐️
    May 4, 2022

    @alison.mancinelli Try re-cropping the whole image. The upload tool auto crops and I was told that was the problem. 

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