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nicksimard
nicksimard
Contributor ⭐️⭐️⭐️⭐️
Feb 16, 2023 8:48 PM UTC
Solved

Widgets on staging have different features than production?

Hey team!

As I’m playing around on staging I noticed that there are some features available there that are not on production.

Namely:

  • Subtitle on Featured Topics widget
  • Widget Style section on widgets

There may be more, but I happened to notice these. Should/could these be on production?

    olimarrio
    olimarrioAnswer
    Gainsight Employee ⭐️
    Feb 20, 2023 9:00 AM UTC

    Hey @nicksimard 👋,

    I’ve just added this configuration to your production environment. The feature requires an extra piece of configuration that needs to be added for the subtitle and background option to be visible on the front end, which seems to have been missed on some communities. I’ve gone through and checked the other advanced configurations to make sure they are consistent between your staging and production environments. 😁

    Let me know if you still have any trouble viewing these features! 

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    1 reply

    olimarrio
    Gainsight Employee ⭐️
    olimarrioAnswer
    Gainsight Employee ⭐️
    Feb 20, 2023 9:00 AM UTC

    Hey @nicksimard 👋,

    I’ve just added this configuration to your production environment. The feature requires an extra piece of configuration that needs to be added for the subtitle and background option to be visible on the front end, which seems to have been missed on some communities. I’ve gone through and checked the other advanced configurations to make sure they are consistent between your staging and production environments. 😁

    Let me know if you still have any trouble viewing these features! 

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