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Widgets on staging have different features than production?

  • February 16, 2023
  • 1 reply
  • 25 views

nicksimard
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Hey team!

As I’m playing around on staging I noticed that there are some features available there that are not on production.

Namely:

  • Subtitle on Featured Topics widget
  • Widget Style section on widgets

There may be more, but I happened to notice these. Should/could these be on production?

Best answer by olimarrio

Hey @nicksimard 👋,

I’ve just added this configuration to your production environment. The feature requires an extra piece of configuration that needs to be added for the subtitle and background option to be visible on the front end, which seems to have been missed on some communities. I’ve gone through and checked the other advanced configurations to make sure they are consistent between your staging and production environments. 😁

Let me know if you still have any trouble viewing these features! 

1 reply

olimarrio
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  • Gainsight Employee ⭐️
  • Answer
  • February 20, 2023

Hey @nicksimard 👋,

I’ve just added this configuration to your production environment. The feature requires an extra piece of configuration that needs to be added for the subtitle and background option to be visible on the front end, which seems to have been missed on some communities. I’ve gone through and checked the other advanced configurations to make sure they are consistent between your staging and production environments. 😁

Let me know if you still have any trouble viewing these features!