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Question

Account Contacts 360

  • January 13, 2023
  • 1 reply
  • 18 views

  • Contributor ⭐️⭐️⭐️⭐️

Me and my team are having trouble understanding why Account Contacts in 360 isn’t pulling in any Data. Here is what that looks like. Is there a Specific configuration that pulls in Data that anybody can suggest? 

 

 

1 reply

john_apple
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  • Expert ⭐️
  • January 13, 2023

Hi - I think you’ll want to use External Account ID or Company GSID as the Company Reference. Name here refers to the Contact’s name. External Account ID would the CRM ID (Salesforce Contact ID for example).