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dan_ahrens
dan_ahrens
Expert ⭐️⭐️⭐️
December 6, 2016
Question

Adding custom activity types to Timeline

  • December 6, 2016
  • 4 replies
  • 110 views
The addition of Timeline in the November 2016 Gainsight release has been great. I've been finding new ways to use it and the same is happening with Gainsight customers that I work with. 

One question that came up is related to the types of activities. Right now the addition of new activity types is not supported, but is this in consideration for a near term update? An example of a new activity type could be a product demo, which would benefit from different required fields as well as filtering. 

Could this be considered for addition to the Timeline feature?

Thanks!

    4 replies

    manu_mittal
    Gainsight Employee ⭐️
    manu_mittal
    Gainsight Employee ⭐️
    December 7, 2016
    Thanks for sharing, Dan. It is on the roadmap to support custom Activity types. Might not make the Winter release, though, as the team is completely swamped.

    It was also suggested that we provide some of these custom types via Vault, so it's great that you are already thinking about the use-cases!
      zach_davis
      zach_davis
      Helper ⭐️
      January 30, 2017
      Do you happen to have a list of items Timeline related that will be in our Winter release? I have some request for this feature as well as reporting and requiring fields.
        dan_ahrens
        dan_ahrensAuthor
        Expert ⭐️⭐️⭐️
        January 31, 2017
        All will be revealed today at 1pm ET - Gainsight's Product Roadmap webinar - https://attendee.gotowebinar.com/register/5782829009709319169
        VP of Customer Success at Forcepoint
        tom_wix
        tom_wix
        Contributor ⭐️⭐️⭐️⭐️⭐️
        January 31, 2017
        Heard it mentioned today for the upcoming release
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