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This question is really to see if what I'm thinking is even possible/if there is a workaround. I created an Advanced Program Email Chain that is designed to send out an email to New Customers and have them pick a Verified Outcome by clicking on one of the three buttons below. When the customer clicks on one of the buttons it takes them to a specific Thank You page based on which button they clicked (3 links - one per VO). The issue I'm facing is I want to create a CTA based on which VO/Button they picked. If they picked Speed I want the CTA to indicate that is the Verified Outcome they chose. Is that possible to map in this type of program or would I have to use a Generic Survey instead?
 


 


 

 

@pchoe Assuming the buttons are a Gainsight survey?  You should be able to do it with a Generic Survey program.

@heather_hansen they’re just buttons we built that link to a Thank you page but not a survey. A Generic Survey would be my best option then?

@pchoe Yeah, I think so.  You could do an inline question that would mimic the buttons, and then, build out the same flow that you have in your screenshot based on the answer.

@heather_hansen thank you for the sanity check!

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