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Any way to load Gainsight faster?

  • September 10, 2024
  • 2 replies
  • 52 views

HenryHace
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We have noticed significant increase in load times since the August UI update but have always had complaints from CSMs regarding time it takes to load dashboards/reports, filters not applying on first time, and more. 

Any ideas on how we can reduce load times? We have been coaching clearing cookies, resetting dashboards etc. but starting to get to a point where people are pretty frustrated. 

Best answer by anton_vinny

Hi Henry
You can check this article for some tips to improve dashboard performance -

I would suggest creating a support ticket if the issue still persists.

2 replies

anton_vinny
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  • Gainsight Employee ⭐️
  • Answer
  • September 12, 2024

Hi Henry
You can check this article for some tips to improve dashboard performance -

I would suggest creating a support ticket if the issue still persists.


HenryHace
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  • Author
  • Contributor ⭐️⭐️⭐️
  • September 12, 2024

Thank you! I will look into it.