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HenryHace
Contributor ⭐️⭐️⭐️
Sep 10, 2024 5:12 PM UTC
Solved

Any way to load Gainsight faster?

We have noticed significant increase in load times since the August UI update but have always had complaints from CSMs regarding time it takes to load dashboards/reports, filters not applying on first time, and more. 

Any ideas on how we can reduce load times? We have been coaching clearing cookies, resetting dashboards etc. but starting to get to a point where people are pretty frustrated. 

anton_vinny
Gainsight Employee ⭐️
Sep 12, 2024 5:25 AM UTC

Hi Henry
You can check this article for some tips to improve dashboard performance -

I would suggest creating a support ticket if the issue still persists.

2 replies

anton_vinny
Gainsight Employee ⭐️
Gainsight Employee ⭐️
Sep 12, 2024 5:25 AM UTC

Hi Henry
You can check this article for some tips to improve dashboard performance -

I would suggest creating a support ticket if the issue still persists.

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HenryHace
HenryHaceAuthor
Contributor ⭐️⭐️⭐️
Sep 12, 2024 4:11 PM UTC

Thank you! I will look into it. 

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Henry @ SAP Concur