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Contributor ⭐️
May 4, 2022 5:25 PM UTC
Solved

Automated JO for Quarterly Send

Hoping to find a solution to scheduling a JO to send to a recurring set of particpants quarterly. Current functionality of GS’s JO schedule doesn’t allow scheduling past monthly. 

kelly
kellyAnswer
Helper ⭐️⭐️⭐️
May 5, 2022 4:21 PM UTC

I would just schedule the sync to be monthly but prevent participants re-entering within 90 days. 

5 replies

sarahmiracle
VIP ⭐️⭐️⭐️⭐️⭐️
May 4, 2022 9:21 PM UTC

Great question -- I also have this need but currently just manage it manually.

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Customer Success Systems Admin @ Amplitude, 3x Gainsight CS Ops Product Council Member
ptaylorAuthor
Contributor ⭐️
May 4, 2022 9:47 PM UTC

@sarahmiracle it would be great to fully automate. Hopefully there’s a solution.

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kelly
kellyAnswer
Helper ⭐️⭐️⭐️
May 5, 2022 4:21 PM UTC

I would just schedule the sync to be monthly but prevent participants re-entering within 90 days. 

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ptaylorAuthor
Contributor ⭐️
May 6, 2022 7:30 PM UTC

Thank you @kelly that’s a great solution.

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andreammelde
Helper ⭐️⭐️
May 9, 2022 2:59 PM UTC

We have an object in SFDC that we pull from that has the start and end date of each quarter. I set rule date = quarter start date as a step, transform to add a “merge” field using case, and then merge to the participants. It is set to run on the first of every month to check if it is the first day of the quarter

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Andrea Carroll