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Contributor ⭐️
Jul 12, 2023 8:37 AM UTC
Question

Bulk or Mass Data Delete Timeline

Hi, is there any way to delete multiple Timelines at once (I’m talking about hundreds)

Thanks !

2 replies

matthew_lind
VIP ⭐️⭐️⭐️⭐️⭐️
Jul 12, 2023 12:46 PM UTC

Hi @Bakou . Glad you’ve joined the Community...welcome!

You cannot delete multiple Activity Timeline entries directly in the UI, but there are two options you could explore:

  1. Use the Timeline API. The Timeline API supports deleting entries, so if you’re comfortable with API usage, that route is available. More here.
  2. Contact Gainsight Support with a list of entries. Gather a list of entries to be deleted, with plenty of identifying information, and submit that to the Gainsight Support team.
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BakouAuthor
Contributor ⭐️
Jul 12, 2023 12:55 PM UTC

The API worked fine, thanks !

Would have been nice to have a way to select multiple activities at once directly from the app though !

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