Call to Action "History"
+3Who added the comments and when -- this is captured already if you use our chatter integration to post comments. We can start adding ownership and status/stage changes to the same feed by enabling chatter feed tracking for these fields, like so:
The other option is to enable Salesforce history tracking, so that all such changes are snapshotted and stored in the Call To Action History object:
Hope this helps!
Hey Ben,
Who added the comments and when -- this is captured already if you use our chatter integration to post comments. We can start adding ownership and status/stage changes to the same feed by enabling chatter feed tracking for these fields, like so:
The other option is to enable Salesforce history tracking, so that all such changes are snapshotted and stored in the Call To Action History object:
Hope this helps!
Hi Manu,
Thank you so much for sharing this. Can we report on this Gainsight object on Salesforce?
Thanks,
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