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cristina_postolache
cristina_postolache
Contributor ⭐️⭐️⭐️⭐️
October 14, 2016
Question

Chatter feed not visible in Customer Success 360

  • October 14, 2016
  • 2 replies
  • 43 views
I have a new user in Gainsight (with full access) but for some reason she is not able to see the Chatter feed. I suspect it might be linked to her profile and / or permission set, but I can't seem to find the problem. Does anyone know what setting should I have to make the chatter feed visible?

    2 replies

    dstokowski
    dstokowski
    Gainsight Employee ⭐️⭐️
    October 14, 2016
    May want to check that she has access to the Visual Force page for it.  See details in this article:
    https://support.gainsight.com/Product_Documentation/Data_Management_and_Integrations/Technology_Part... and this one https://support.gainsight.com/Product_Documentation/Customers_and_Relationships/Examples_and_Tutoria...
      cristina_postolache
      cristina_postolacheAuthor
      Contributor ⭐️⭐️⭐️⭐️
      October 17, 2016
      Thanks a million Denise, this really helped me!
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