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Hi All! Following up to @sakumar’s post from yesterday announcing our April 2022 release, I wanted to share some additional information and materials. There are a TON of new and exciting capabilities in being introduced this quarter 🎉🎉

Here are some resources that are available to help you learn more and get your teams excited about using these new capabilities: 

  • Learn more about how you can supercharge CS team productivity and capture the full picture during customer interactions with our Gong + Timeline integration:
  • Find out how Impact Analyzer helps you fine-tune you CS strategy with a data-driven approach in this new datasheet 

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    Note: this is available as part of CX Center (which is a paid add-on) 
     
  • You can learn more about how CSQLs will enable more programmatic expansion and help you demonstrate the impact of CS on revenue growth in this datasheet.

    XoyeWE83iNDggLSXxOhrOLCWYpIrsUY0Wx53l2YS6gWHkbkV8WR7EoApYpFV0C0ld86CmNW4iI3eR-tKtiPvN8_QY3pUM2yL6bngCGImHR4ZlkwNYqILlxfwrrdxuyzdfvwhdx02QynW1lOKjQO1Fg
  • Want to learn more about our Zoom integration and how it’ll help your team save time and have more insightful conversations with your customers?


💙 LOVE using these new features? Want to share your story or unique use case?

We want to hear from you! 💬 Feel free to reach out with your thoughts. 

 

Hello!

For the gong integration, is there an article that shows how to enable the sentiment? 

My integration only shows the tickers, but there is not much I can do with that information. 


@Bhawya for this question


@johnnyriv In the current version of Gong.io integration with Timeline, sentiment enablement is not supported.


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