Hi Gainsight,
Is it not possible to have conditional field visibility currently?
Example:
If ‘closed lost’ is selected as an ‘upsell status’ then a ‘closed lost reason’ field “appears”?
Hi Gainsight,
Is it not possible to have conditional field visibility currently?
Example:
If ‘closed lost’ is selected as an ‘upsell status’ then a ‘closed lost reason’ field “appears”?
Hi
Do you mean, in C360? Or whereabouts in the app?
Thanks!
In C360, it’s not possible to that. There can be dependencies meaning value in a master field would set a value in a dependent field, but there’s no display or skip logic in C360. I have kind of wanted this display logic in C360 for a while, but not hard enough to log a story. Perhaps you could?
In surveys, there’s display and skip logic, so achievable there but i doubt that’s the feature you meant.
Thank you
Yes, I’ve seen you can set a value in a dependant field after a master field has a value, which is helpful for other user cases.
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