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Question

CTA Action Owner Field Setting

  • June 15, 2016
  • 1 reply
  • 38 views

kristin_f3c469
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The setting for the CTA Action Owner Field is getting lost. I have a rule, Sales:Adoption Over on Seats (NA Commercial) Week #1 that I cloned and then edited. I modified the schedule for the rule. Somewhere along the line the Owner Field was blanked out.

The result was a large number of CTA getting assigned to me (annoying), but then I noticed that some of the CTAs were for other rules. The Owner Field on those "Sales:Adoption" rules was also cleared. 

Now I am trying to update that setting, and the updated value is not saving.

1 reply

sidhu
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  • Gainsight Employee ⭐️
  • June 15, 2016
Thanks for posting this Kristin, we will look into this immediately.