If I uncheck the Milestone field, the normalize percentages DO appear in the weekly details:
Question
Customer 360: Usage Adoption: Normalize percentages do not display when Normalize and Milestone both selected
+5I observed today that when I am using the Usage Adoption tab on the Customer 360, and I have selected both Normalize and Milestones in the show criteria, when I hover over a data point, the normalize percentages do not appear in the weekly details:
If I uncheck the Milestone field, the normalize percentages DO appear in the weekly details:
If I uncheck the Milestone field, the normalize percentages DO appear in the weekly details:
Jeff Kirkpatrick
Thanks for reporting this. I have found this to be an issue. I will be posting here with updates as we go about fixing it.
Sign up
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Welcome to the Gainsight Community
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.