Is there a way to pull usage of the Customer Cheet Sheet feature within our org, either via Report Builder or other means?
We’re interested in seeing how/when/who is using the feature if possible.
Thx.
JJ
Page 1 / 1
I haven’t personally seen or heard any news on being able to view usage of this feature. However, I can see this potentially helping teams make a more informed decision if they’re unsure whether they should keep this feature moving forward since it will be an additional cost!
Would be great if this switches to an idea so it can be voted on
It would also be neat if we could report on the actual content of Cheat Sheet so it could be used in a more actionable manner.
Very broad example: share details to relevant teams within Gainsight on the risks/issues, key projects, strategic priorities, etc. associated with a client(s).
I know Cheat Sheet can be shared internally via email. However, having the option to report on this data within Gainsight would be a nice option to have as well. We currently have a use case to use some of this information in an internal-facing JO program which then sends to an internal-facing JIRA board. Being able to surface and report on this pre-summarized data would be a nice option to have!
Reply
Sign up
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Welcome to the Gainsight Community
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.