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acote
acote
Helper ⭐️
October 10, 2019
Solved

Data Designer - Account, Relationship, etc. not clickable in report builder

  • October 10, 2019
  • 10 replies
  • 386 views
When I used the data space I created through Data Designer in report builder, the account, relationship, CTA, etc. data was plain text vs clickable links. Is there a plan in the works to make those clickable? It would definitely be helpful to allow us to use these data sets in dashboards.

    Best answer by phani_kumar

    Hi.

    I created a DD and the respective object also created in the MDA. And when I looked at the data I am able to click the Account name and it is opening the respective C360 page.

    DD Screenshot:

    MDA Screenshot:

     

    Data:

    Thanks.

    10 replies

    spencer_engel
    spencer_engel
    Expert ⭐️
    October 10, 2019
    Big-time +1. @rakesh This is the same feedback Kendra and I gave. I think it's a must to have a way to include hyperlinks since that's what everyone's used to.

    dan_ahrens
    dan_ahrens
    Expert ⭐️⭐️⭐️
    October 10, 2019
    Great suggestion!

    VP of Customer Success at Forcepoint
    rakesh
    Gainsight Employee ⭐️
    rakesh
    Lets put your data to work!
    October 15, 2019
    Hi Amanda,

    Assuming we enhance data space so that you can create mappings, would you be okay with configuring the mapping so that we can identify where hyperlinks are needed and display them?

      acote
      acoteAuthor
      Helper ⭐️
      October 16, 2019
      It'd be great if it could work like our reports do today (Account Name links to C360, Relationship Name links to R360, Call to Action Name links to CTA, etc.).

      If that's not possible, we can map ourselves as long as there's a how-to in GainsightGo.

        spencer_engel
        spencer_engel
        Expert ⭐️
        October 16, 2019
        I'm with Amanda. I'd like to see our system do this automatically somehow, but at the very least, let us edit the field mappings in data management.

          darkknight
          darkknight
          Expert ⭐️
          March 16, 2020

          Must have.

          Jeff Kirkpatrick
            glen_weatherhead
            glen_weatherhead
            Contributor ⭐️⭐️
            April 8, 2020

            100% this is a must have, optimally would be automatic like it is today “(Account Name links to C360, Relationship Name links to R360, Call to Action Name links to CTA, etc)”

            But is workable, albeit more work, to set up mapping.

            Is this on the roadmap? I’m rebuilding a lot of our reports with Data Designer, but without the hyperlinks I’m a bit hamstrung on several reports that depend on/make it easy to hop around depending on what we’re interested in looking at from a management or individual contributor level.

            cankney
            cankney
            Contributor ⭐️⭐️⭐️
            July 7, 2020

            This is definitely needed - I have a dashboard with reports from different objects, and it is an inconsistent experience for the CSMs to have all but the one data designer report have clickable links back to the Account.

              phani_kumar
              phani_kumarAnswer
              Gainsight Employee ⭐️⭐️
              July 8, 2020

              Hi.

              I created a DD and the respective object also created in the MDA. And when I looked at the data I am able to click the Account name and it is opening the respective C360 page.

              DD Screenshot:

              MDA Screenshot:

               

              Data:

              Thanks.

              christopher_sanderson
              christopher_sanderson
              Helper ⭐️⭐️
              June 29, 2023

              edited

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