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kytpowell
Contributor ⭐️⭐️⭐️
August 12, 2021
Question

Drafts view in Gainsight Home

  • August 12, 2021
  • 3 replies
  • 96 views

In Gainsight Home we have had dozens of requests from CSM’s to be able to have a view in their Timeline section for Drafts. Is this not possible at the moment? I don’t see a way to customize this any further. It seems like this functionality should exist since I can create custom views as an admin for CTAs/Cockpit but not Timeline.

 

 

 

    3 replies

    jean.nairon
    jean.nairon
    Expert ⭐️
    August 12, 2021

    I don’t think this is currently possible either but could see a big need for our users as well. @sai_ram - can we make this a product enhancement request?

    Jean
    andreammelde
    andreammelde
    Helper ⭐️⭐️
    August 13, 2021

    This would be a great enhancement to add to the Home

    Andrea Carroll
    keith_mattes
    keith_mattes
    Helper ⭐️⭐️
    May 18, 2023

    Any update on this one? We have a need to view Drafts associated with an account from the CTA UI. 

    Sr. Customer Success Operations Analyst/Gainsight Admin/Data Nerd
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