In Gainsight Home we have had dozens of requests from CSM’s to be able to have a view in their Timeline section for Drafts. Is this not possible at the moment? I don’t see a way to customize this any further. It seems like this functionality should exist since I can create custom views as an admin for CTAs/Cockpit but not Timeline.
I don’t think this is currently possible either but could see a big need for our users as well.
This would be a great enhancement to add to the Home
Any update on this one? We have a need to view Drafts associated with an account from the CTA UI.
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