Solved
Email Assist: Open Rates
When reporting on Email Assist open rates, what is included as an open?
- I understand that "Opened" calculates how many of the sent emails were initially opened. The value of this field will either be 1 or 0.
- "Open Count" tells how many times the emails were opened all together; this would include the same email being opened twice. Do the "Open Count" stats include only the recipients on the "To" line or the "CCs" as well?
