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Question

Error: Sending email failed with errors Service Unavailable at step

  • May 11, 2023
  • 1 reply
  • 37 views

Hi GS Community! 

Have you encountered an error like this before in Journey Orchestrator? 

I scheduled an email to be sent out and we received this following. Any tips would be appreciated! 

 

“Sending email failed with errors Service Unavailable at step” 

 

1 reply

achandak
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  • Helper ⭐️
  • May 15, 2023

@ml_ly 

You should reach out to support or your technical resource at Gainsight. They can take a look and share the cause and possible solutions or workaround with you.