file upload from the client

Moved this under the ‘Surveys’ product category, for @richa_bala to take a look

Hi @samwagoner1775 this is not on the short term roadmap yet. Do you mind sharing more details about the use case, it would help prioritize this.

@richa_bala sorry, i dont have more information. It was a request from a client in a support ticket. I unfortunately dont remember the ticket number or the client. 

Hi @richa_bala  I found the support ticket number. https://gainsight.zendesk.com/agent/tickets/174963 but i dont see any more information. sorry i couldnt be more help. 

I am essentially trying to cobble together the same/very similar idea.  My idea was to send an email that includes the link where the file belongs and provide a single survey question that asks “have you uploaded the file yet”  

• Yes - no further action
• Still working on it - remind them again in x days
• No response - remind them again in x days

So far I’ve built a question, a survey and an email template but can’t get it to come together, but I am very new to GS administration.

Can anyone share if this functionality ever made it into the product or on the roadmap? We would benefit from having this option!

Our use case is that we’d like to ask our customers to upload a file during onboarding, using a sample template we would provide, of all end users that they will need to onboard into our products.