Generative AI Availability

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Regarding this post re: Generative AI Gainsight Debuts Generative AI Customer Success Capabilities at Pulse Conference | Gainsight Software

What are the timeframes you expect Generative AI functionality to be avaiable for use in the product? For example, when will the ‘Customer Cheat Sheet’ roll out?

We’re a bit unsure as to whether or not Generative AI is already available.

Thanks.

JJ

shantan_reddyAnswer

Gainsight Employee ⭐️

Hi everyone,

Cheat sheet, Meeting Assist and Takeaways will be available for everyone from November 15th.

These are the first 3 Generative AI features - expect more in the coming quarter!

Regards,

Shantan

Molly.McQ

Helper ⭐️

It’s my understanding the Generative AI capabilities are currently in a beta program stage (Horizon AI Beta Group). but I’m not aware of any related timeframes or estimates for widespread deployment. Following for updates. 👀

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