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Question

Has anyone else gotten the "An error occurred, please contact the survey sender" message?

  • October 19, 2023
  • 0 replies
  • 25 views

I’m trying to test a new NPS survey, it was a clone of an old one. When I try to preview the survey from an actual send to myself (where I’m an actual participant, not from a preview or a test send) I get this:

 

I feel like there’s a setting that just needs to be flipped. I’ve got the question out to support too, so if they find the problem I’ll be sure to post here.