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iainr
Contributor ⭐️⭐️⭐️⭐️
September 8, 2021
Solved

How does timeline search logic work?

  • September 8, 2021
  • 4 replies
  • 134 views

Is there any support for advanced search logic in the timeline search field?

I’ve just been trying it out, and it seems that the search string published and the string “published” both return the exact same results - i.e. they will return results which are not exact matches. In this example I am getting results for publisher and other variations.

In this case I want to search specifically for the word published and only return exact matches. Is there a way of doing that in the timeline search currently. Normal search syntax would be to use “ “ around your search term for exact matches, but this doesn’t seem to be respected in Gainsight

Best answer by soumitrasahu

@iainr We have plans to improve our search in Timeline. We will post an update once we have prioritised this.

4 replies

Cornelia
Contributor ⭐️⭐️⭐️⭐️⭐️
September 9, 2021

Hey @iainr, thank you for your post and a detailed description of your ask. For a better and accurate answer to your question, looping in the Product Manager here.

soumitrasahu
Helper ⭐️⭐️
September 20, 2021

@iainr We have plans to improve our search in Timeline. We will post an update once we have prioritised this.

Contributor ⭐️
June 12, 2023

@iainr We have plans to improve our search in Timeline. We will post an update once we have prioritised this.

 

@soumitrasahu was there an update on this? I am running into the same challenge and require the ability to search for exact phrases within timeline using quotation marks

heather_hansen
VIP ⭐️⭐️⭐️⭐️⭐️
September 9, 2024

Any updates here?