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I am getting failures of all my Connector 2.0 jobs. The only error message I can see is “Time limit exceeded while polling for batch status”. Is there a more detailed error log I can access?

There are 3 jobs in the rule chain - Company Sync, User Sync and Picklist Sync. The Company and User syncs show in their logs that they are failing. This message appears “Job failed - The job cannot be processed as the dependent job failed in job chain”.  For the Picklist Sync, the logs show this error: “Job failed -”. I am assuming the picklist is the dependent job that is failing the other jobs since it is the first one in the chain. 

How can I get more detailed information on the Picklist Sync failure?

I am using SFDC Edition

Hey Pete, been a while since I was on SFDC edition but the text you get from the kabob menu for a full failure is it IIRC. You might try running the Picklist job manually to see if they generates a more descriptive failure + email notification. Support can usually pull more detailed logs from the backend if you can’t find anything useful in the UI.

Thomas, thanks. I have started the picklist manually, but I think I did this yesterday as well. It takes about 3 hours for it to time out. I will contact support.

Wouldn’t hurt to check your oauth user and refresh the metadata on your connector, just to poke it and see if anything useful flies out.

I worked with support and it appears that it was an SFDC issue that has been resolved.

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