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📢 Improved API Developer Documentation

  • November 21, 2022
  • 4 replies
  • 315 views
Sania Ahmed
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All the Gainsight CS NXT API Developer Documents are now restructured.

What’s changed?

  • The API Documents now have consistent structure and format.
  • The API Documents are now aligned with industry standard API Documentation.

What’s next?

Your support/feedback is highly appreciated! Please feel free to reach out to me (@Sania Ahmed) if you have any queries or suggestions!Thank you!
FYI @mphan @Neelam  @Shayeri Sen @Divya Nair @Adrian Raposo @Deepika @Sneha Naranje @Uzma Gani @MayurGhiya @mdfahd @Raimy Paulson  @anirbandutta

Sania Ahmed II Senior Technical Writer
neelam_mukherjee
seth
karl_rumelhart

4 replies

darkknight
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  • darkknight
  • Expert ⭐️
  • June 20, 2024

This has a “Scorecard API” tag - but I don’t find Scorecard API documentation on the site. Am I overlooking it? 

Jeff Kirkpatrick
neelam_mukherjee
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  • neelam_mukherjee
  • Gainsight Employee ⭐️⭐️
  • June 21, 2024

Hi @darkknight, 

Thank you for reaching out. It seems you are unable to locate the Scorecard API documentation on our doc site. We apologize for any inconvenience this may have caused. We will update you regarding this at the earliest.

​​​@mayur can you please share the doc link/ here? Your help is much appreciated! Thanks!

FYI ​​​​@ChiragJ 

Neelam Mukherjee || Associate Director - Gainsight Technical Communication
darkknight
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  • darkknight
  • Expert ⭐️
  • August 10, 2025

​@ChiragJ I never got a response to this - may you please nudge the appropriate person(s)? Thanks!

Jeff Kirkpatrick
shayerisen
  • shayerisen
  • Gainsight Employee ⭐️
  • August 11, 2025

Hi ​@darkknight 
Thanks for following up!
I’m unable to see that tag anymore, and I also couldn’t find any documentation on the Scorecard API. It’s possible the tag was added in error and later removed. Since the writers previously involved in this post are no longer with Gainsight, I don’t have full context at the moment. Let me connect with the product team in case I find something.

Shayeri Sen || Manager - Technical Communication
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