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Gainsight Employee ⭐️
vijayasailesh
Gainsight Employee ⭐️
Nov 24, 2021 9:51 AM UTC
Question

Is it possible to set the "list view" by default in Person Section

Hi Team,

 

Is it possible to set the "list view" by default (rather than Person map), in the Person section of a customer 360 ?

 

Regards,

Vijayasailesh

4 replies

Shilpa Gumnur
Shilpa Gumnur
Helper ⭐️
Nov 26, 2021 4:29 AM UTC

Hi @vijayasailesh yes, this has been considered for an upcoming revamp.

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    duncan.young
    duncan.young
    Contributor ⭐️⭐️⭐️
    Apr 12, 2022 8:42 AM UTC

    Upvoting this. As we don’t utilise People Maps yet it is super frustrating for the CSMs always to click through to the List View. I get a lot of requests for this.

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    sue.noblette
    Contributor ⭐️⭐️
    Sep 21, 2022 7:06 PM UTC

    Hi, is this still in consideration or has this been implemented yet? I just got asked this very same question from our leadership as it is confusing for our CSM’s.

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    Shilpa Gumnur
    Shilpa Gumnur
    Helper ⭐️
    Sep 22, 2022 5:58 AM UTC

    Hi @sue.noblette This is available in the new C/R360 that is currently in beta.

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