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Gainsight Employee ⭐️
vijayasailesh
Gainsight Employee ⭐️
November 24, 2021
Question

Is it possible to set the "list view" by default in Person Section

  • November 24, 2021
  • 4 replies
  • 89 views

Hi Team,

 

Is it possible to set the "list view" by default (rather than Person map), in the Person section of a customer 360 ?

 

Regards,

Vijayasailesh

4 replies

Shilpa Gumnur
Shilpa Gumnur
Helper ⭐️
November 26, 2021

Hi @vijayasailesh yes, this has been considered for an upcoming revamp.

    duncan.young
    duncan.young
    Contributor ⭐️⭐️⭐️
    April 12, 2022

    Upvoting this. As we don’t utilise People Maps yet it is super frustrating for the CSMs always to click through to the List View. I get a lot of requests for this.

    sue.noblette
    Contributor ⭐️⭐️
    September 21, 2022

    Hi, is this still in consideration or has this been implemented yet? I just got asked this very same question from our leadership as it is confusing for our CSM’s.

    Shilpa Gumnur
    Shilpa Gumnur
    Helper ⭐️
    September 22, 2022

    Hi @sue.noblette This is available in the new C/R360 that is currently in beta.

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