According to the documentation, Gainsight allows up to a maximum of 50 R360 layouts to be created. Now, with the new release, I’m attempting to migrate my layouts, and create a new test layout. Eleven layouts were migrated, and two new layouts were created as “Gainsight Recommended Layouts”.
When I go now to create a new layout, I’m greeted with an error that I have already exceeded the maximum allowed number of layouts, and I’m not able to create a new one.
Did the limit of 50 change with the new release?
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I know you already answered your own question in the Slack group but it seems the answer is yes :)
I also have a ticket in to raise this as we have 13 layouts already and will likely go up from there so a reduction from 50 to 10 is pretty punishing. Hopefully it can be raised!
Hey
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