+3While its amazing that the Product team added the ability to have True Score on the NPS Widget. It seems like its been made the default( along with ‘current half year’ as default period) which needs toggling to Avg NPS everytime you enter the C360.
Would it be possible to set the default to Avg NPS( and Past Year) OR atleast give the Admins or End users options for setting this default?
Best answer by matthew_lind
Administration > Customer Experience > Survey
And the direct link can be accessed here (adding in your own tenant name):
https://<yourtenantnamehere>.gainsightcloud.com/v1/ui/surveysettings#/surveysettings
And more from Gainsight’s documentation here:
+11Administration > Customer Experience > Survey
And the direct link can be accessed here (adding in your own tenant name):
https://<yourtenantnamehere>.gainsightcloud.com/v1/ui/surveysettings#/surveysettings
And more from Gainsight’s documentation here:
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