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Journey orchestrator exercise- Program participants

  • August 28, 2023
  • 3 replies
  • 60 views

Hello all, first time poster hoping for some guidance, thanks in advance. I’m running through the Journey Orchestrator exercise, and am a bit confused about adding the right fields in the Query Builder step. The instructions suggest the following fields be added: “Add GSID of Company, Company Person,
Person ID , Email, Name of the CSM, etc.” Small issue, I’m unable to see “Company Person” as field that can be dragged into the “Show” section. It seems to be a parent category rather than one I can bring into “show”, is there a known field that is synced to the same data? 

3 replies

revathimenon
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  • Gainsight Community Manager
  • August 29, 2023

Moving this to the right conversation space related to JO @Jleblanc 🙌🏽


idris.shaik
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  • Gainsight Employee ⭐️
  • August 29, 2023

Hi there, 

 

If you are looking for Company Person details, it is the GSID of the current object. There’s no self-lookup to the object. 

Here is a doc that I have that will help in configuring a Program with only the essential fields - HERE

 

Hope this is helpful @Jleblanc 


  • Author
  • Contributor ⭐️
  • September 13, 2023

thank you @idris.shaik, much appreciated!