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Contributor ⭐️⭐️
Feb 15, 2023 11:27 PM UTC

Limitations with Concatenate in Horizon Rules

I was taking a crack at building a rule using the Horizon Beta that would be adding a URL to a CTA linked object section using a transformation (concat) and upserting it to the custom object. I noticed that you can’t concatenate a GSID to a string with Horizon but you can in Bionic rules. I’m sure that I can make a work around but I was curious if anyone else was having this same issue or if there were plans to add this functionality in the future.
 

 

6 replies

romain
Contributor ⭐️⭐️⭐️
Feb 16, 2023 1:03 AM UTC

Thanks James!

I concur. We had the option with bionic rules, but to achieve the same effect with horizon rule we have to build a transform workaround before we can build the URL with the GSID 😕

 

 

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Romain Belvas
rakesh
Gainsight Employee ⭐️
Lets put your data to work!
Feb 16, 2023 6:17 AM UTC

Acknowledge the gap. We will work on it.

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alizee
VIP ⭐️⭐️⭐️⭐️⭐️
Feb 16, 2023 6:04 PM UTC

Thanks for flagging @James. Will be an issue for us as well.

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The most expensive part of building is the mistakes. That's true in construction. Not so much in CSOps. So ask questions, make mistakes and learn. All views expressed here are my own.
darkknight
Expert ⭐️
Feb 16, 2023 6:26 PM UTC

Yikes!

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Jeff Kirkpatrick
heather_hansen
VIP ⭐️⭐️⭐️⭐️⭐️
Feb 20, 2023 6:26 PM UTC

Problem for me too!

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sarahmiracle
VIP ⭐️⭐️⭐️⭐️⭐️
Aug 25, 2023 7:03 PM UTC

Problem for me also!

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Customer Success Systems Admin @ Amplitude, 3x Gainsight CS Ops Product Council Member