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JamesSpeer
Contributor ⭐️⭐️
February 15, 2023

Limitations with Concatenate in Horizon Rules

  • February 15, 2023
  • 6 replies
  • 159 views

I was taking a crack at building a rule using the Horizon Beta that would be adding a URL to a CTA linked object section using a transformation (concat) and upserting it to the custom object. I noticed that you can’t concatenate a GSID to a string with Horizon but you can in Bionic rules. I’m sure that I can make a work around but I was curious if anyone else was having this same issue or if there were plans to add this functionality in the future.
 

 

    6 replies

    romain
    romain
    Contributor ⭐️⭐️⭐️
    February 16, 2023

    Thanks James!

    I concur. We had the option with bionic rules, but to achieve the same effect with horizon rule we have to build a transform workaround before we can build the URL with the GSID 😕

     

     

    Romain Belvas
      rakesh
      Gainsight Employee ⭐️
      rakesh
      Lets put your data to work!
      February 16, 2023

      Acknowledge the gap. We will work on it.

        alizee
        alizee
        VIP ⭐️⭐️⭐️⭐️⭐️
        February 16, 2023

        Thanks for flagging @James. Will be an issue for us as well.

        The most expensive part of building is the mistakes. That's true in construction. Not so much in CSOps. So ask questions, make mistakes and learn. All views expressed here are my own.
          darkknight
          darkknight
          Expert ⭐️
          February 16, 2023

          Yikes!

          Jeff Kirkpatrick
            heather_hansen
            heather_hansen
            VIP ⭐️⭐️⭐️⭐️⭐️
            February 20, 2023

            Problem for me too!

            sarahmiracle
            sarahmiracle
            VIP ⭐️⭐️⭐️⭐️⭐️
            August 25, 2023

            Problem for me also!

            Customer Success Systems Admin @ Amplitude, 3x Gainsight CS Ops Product Council Member
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