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katepalli
Gainsight Employee ⭐️
Gainsight Employee ⭐️
September 21, 2021

Multi lookup fields in HA reporting

  • September 21, 2021
  • 6 replies
  • 80 views

Hi Team,

Its a request for handling multi lookup fields in HA reporting at Gainsight.

If we want to get Lead Owner's Manager details and we are getting error Manager field doesn't exists. It's not only Manager fields, we are not able to access all user fields from Owner lookup.

 

 

 

As discussed internally, here is the enhancement request for it.

6 replies

Cornelia
Contributor ⭐️⭐️⭐️⭐️⭐️
September 22, 2021

Hello @katepalli, thank you for your post. Sending this across to our Product Manager to look into this and get back to you.

Azad
Gainsight Employee ⭐️
Gainsight Employee ⭐️
October 7, 2021

@katepalli - can you send a short video of this my way. ? 

PM- GS Home and Analytics
johntrask_bt
Helper ⭐️
November 25, 2021

Hello, is there any update on this issue? 

JohnTrask
anirbandutta
Expert ⭐️
November 26, 2021

@katepalli pl update the thread here

It's an opportunity for engagement
johntrask_bt
Helper ⭐️
November 26, 2021

@katepalli pl update the thread here

@anirbandutta @Azad What is your take on this? I personally feel this is a bug and not a feature request.

JohnTrask
Contributor ⭐️
June 7, 2022

Any update on this issue? I have to agree with johntrask_bt that this seems more like a bug. We have a dashboard that combines both GS and SF source data for managers and super critical for the global filters to allow managers to view the same dashboard for the all users and filtered users.