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P360 Attributes widget is not loading

  • October 4, 2024
  • 4 replies
  • 68 views

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I’m looking to launch the P360 to our internal team but the Person / Company Person Attributes fields are not loading for me. When previewed, every other widget is giving a preview, except for that one.

Is there a known bug that is causing that widget to not load in the P360?

Best answer by anton_vinny

Ok, typed too soon. This needs to be checked by the support team, can you please reach out to support?

4 replies

revathimenon
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  • Gainsight Community Manager
  • October 7, 2024

Hi @marnol14 

I’m gonna check internally with the team on this - please give me sometime to loop back to you.


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  • Author
  • Contributor ⭐️
  • October 7, 2024

Thank you, @revathimenon ! Here’s a screenshot of what I’m seeing.

 


anton_vinny
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  • Gainsight Employee ⭐️
  • October 7, 2024

Hi @marnol14 
If the field is from company person or relationship person and you are checking the ‘Overview’, it will not show any value. You will have to switch to a company or relationship to see the value for that attribute.
Is that what you are seeing?


anton_vinny
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  • Gainsight Employee ⭐️
  • Answer
  • October 7, 2024

Ok, typed too soon. This needs to be checked by the support team, can you please reach out to support?