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Contributor ⭐️⭐️
October 4, 2024
Solved

P360 Attributes widget is not loading

  • October 4, 2024
  • 4 replies
  • 94 views

I’m looking to launch the P360 to our internal team but the Person / Company Person Attributes fields are not loading for me. When previewed, every other widget is giving a preview, except for that one.

Is there a known bug that is causing that widget to not load in the P360?

Best answer by anton_vinny

Ok, typed too soon. This needs to be checked by the support team, can you please reach out to support?

4 replies

revathimenon
Gainsight Community Manager
October 7, 2024

Hi @marnol14 

I’m gonna check internally with the team on this - please give me sometime to loop back to you.

Where focus goes, energy flows.
marnol14Author
Contributor ⭐️⭐️
October 7, 2024

Thank you, @revathimenon ! Here’s a screenshot of what I’m seeing.

 

anton_vinny
Gainsight Employee ⭐️
Gainsight Employee ⭐️
October 7, 2024

Hi @marnol14 
If the field is from company person or relationship person and you are checking the ‘Overview’, it will not show any value. You will have to switch to a company or relationship to see the value for that attribute.
Is that what you are seeing?

anton_vinny
Gainsight Employee ⭐️
Gainsight Employee ⭐️
October 7, 2024

Ok, typed too soon. This needs to be checked by the support team, can you please reach out to support?