Skip to main content
marnol14
Contributor ⭐️⭐️
Oct 4, 2024 2:38 PM UTC
Solved

P360 Attributes widget is not loading

I’m looking to launch the P360 to our internal team but the Person / Company Person Attributes fields are not loading for me. When previewed, every other widget is giving a preview, except for that one.

Is there a known bug that is causing that widget to not load in the P360?

anton_vinny
anton_vinnyAnswer
Gainsight Employee ⭐️
Oct 7, 2024 2:26 PM UTC

Ok, typed too soon. This needs to be checked by the support team, can you please reach out to support?

View in thread

4 replies

revathimenon
revathimenon
Gainsight Community Lead
Oct 7, 2024 2:01 PM UTC

Hi @marnol14 

I’m gonna check internally with the team on this - please give me sometime to loop back to you.

Translate
Where focus goes, energy flows.
marnol14Author
Contributor ⭐️⭐️
Oct 7, 2024 2:13 PM UTC

Thank you, @revathimenon ! Here’s a screenshot of what I’m seeing.

 

Translate
anton_vinny
Gainsight Employee ⭐️
anton_vinny
Gainsight Employee ⭐️
Oct 7, 2024 2:19 PM UTC

Hi @marnol14 
If the field is from company person or relationship person and you are checking the ‘Overview’, it will not show any value. You will have to switch to a company or relationship to see the value for that attribute.
Is that what you are seeing?

Translate
anton_vinny
Gainsight Employee ⭐️
anton_vinnyAnswer
Gainsight Employee ⭐️
Oct 7, 2024 2:26 PM UTC

Ok, typed too soon. This needs to be checked by the support team, can you please reach out to support?

Translate
    Terms & ConditionsAccessibility statement