The widget Renewals Due by Health should provide the actual score or score ranges for Green, Yellow and Red labels. Since the actual score value or score range helps the leadership to understand what score is being referred to with the 3 colors. There should be more visibility into the Renewal Metrics calculation and also more flexibility into configuring the Renewal Metrics. Since it currently appears to be a Black Box such that the backend calculations/logic is unclear and the numbers that are visible in the widget are incorrect. And there is no easy way to fix it.

Question

Renewals Center Feedback

Userlevel 1

The widget Renewals Due by Health should provide the actual score or score ranges for Green, Yellow and Red labels. Since the actual score value or score range helps the leadership to understand what score is being referred to with the 3 colors.
There should be more visibility into the Renewal Metrics calculation and also more flexibility into configuring the Renewal Metrics. Since it currently appears to be a Black Box such that the backend calculations/logic is unclear and the numbers that are visible in the widget are incorrect. And there is no easy way to fix it.