Hi there!
Leadership wants to start analyzing the data once a week for a CSAT survey scores. I started building this off the CSAT Survey Response object, but I’m not getting any data for the fields pulled in, so I know I am doing something wrong…
ALSO, we want to start sending automated email responses via JO if a customer gives us a low score… What object & fields would I report on?
Just need a little clarity:)
Thanks!
^ and it was sent in application
Can you please elaborate more on I’m not getting any data for the fields pulled in?
I think you are not pulling fields from look-up like participant ID, relationship ID/Company ID, Person ID etc (refer to the attached screenshot)
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