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Contributor ⭐️
Mar 22, 2023 6:02 PM UTC
Question

Rolling X months on NPS Calculation

Currently, the pre-determined date ranges are a bit weird, especially early in the year as most of them are based on the fiscal year. It provides the current options: Current Month, Quarter, half year, year, etc, which are very limiting in the first part of the year.

Can an option be added to do rolling X months? Whatever the industry standard is? We do rolling 12 months, but I read that most should be doing rolling 3 months. 

I know we can use the Last X days option, but based on what I have seen, once that option is selected certain options become unavailable since it’s “customized”.

1 reply

jessica_owens
Helper ⭐️
Jan 11, 2024 2:55 PM UTC

We would also like to use a rolling 12mo in our survey reporting. Any updates on this?

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