Server errors

Can you copy and paste the errors here or screenshot?

Also, your best bet will probably be a support ticket.

Also your best bet will probably be a suppport ticket.

Here are a couple of examples (I did put in tickets with support and was told they were one time instances).

2023-08-28T09-16-45_UTC - Bionic Rule Execution failed: Server Error Occurred, Please contact support

8/28/2023 5:16 AM-

Bionic Rule Execution failed: Server Error Occurred, Please contact support

Yeah not sure I’ve seen that recently personally. Seems kind of like a boilerplate response.

Even if it is a one time instance they should still give you a root cause.

I also agree with @Wayne they shouldn’t just brush it off. It’s also hard to have a one time event occur more than once.

Often times the first answer you get from support isn’t the only, or even correct, answer. While it’s kind of tedious, I recommend persistence if something seems off to you - especially if the problem is still happening.

Thanks for reporting it in the Community Manda, getting internal teams to look at it.