How I can get QBR events to show up customer journey widget under default summary page? Created rule and pulled in fields in rules engine, it ran successful but customer journey widget is still blank. HELP!
Question
set Rules to view QBR events in customer journey widget
+1
Is the rule loading the value of QBR event (assuming it is a date) to a field in the Account?
Or is it loading a milestone in the timeline?
Check the configuration of the Summary tab
You will have to configure the C360 summary to show if it is one of these - Date fields OR Milestones (Automatic/Manual), depending on how you are tracking this.
+1It is loading a milestone into the timeline and I configured the C360 summary. It is working! Thank you.
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