Skip to main content
Contributor ⭐️⭐️
March 9, 2023
Question

Setting Idle Time in NXT

  • March 9, 2023
  • 1 reply
  • 43 views

I know you can set the idle time in SFDC but am not finding where to do it in NXT. We’re looking to set the timeout time to the max amount. Idle time, meaning how long NXT stays active before it auto logs someone out. Anyone know where I can find this/how to do it? TIA!

    1 reply

    matthew_lind
    VIP ⭐️⭐️⭐️⭐️⭐️
    March 9, 2023

    I’m fairly certain these settings aren’t available in the UI to admins. Any time I’ve needed to change security / time settings like this (in my case, to shorten the timeout time), I needed to work with Gainsight Support.

    Making people their best....currently disguised as a CS Ops Architect. How can I contribute to your success?